St.Petersburg Electrotechnical Company (SPEC) provides engineering support for all kinds of equipment offered by the company. Highly skilled specialists perform qualified starting of equipment and train customer’s personnel in operating this equipment, carry out warranty and after-warranty service.
Services:
- Free repair under manufacturers’ warranty obligations
- Paid (after-warranty) repair with furnishing Service Center’s warranty
- Timely (scheduled) maintenance of equipment with replacement of limited lifetime parts
- Expert examination of technical condition of equipment with issuing technical conclusions
- Expedited delivery of new equipment and spare parts
- Increased warranty period
- Backup copying of user’s equipment parameters
- Visit and consultations of Service Center specialists
- Training Customer’s specialists to diagnose, adjust, operate equipment to be used
The scope of supply and setting-up of equipment includes technical documents and user’s manuals. Also clients may get product catalogues, demo version of software, and, in specific cases, be presented with a possibility of production testing of equipment.
By hot line of our company you may obtain detailed advice of our field specialists:
+7 812 331 9620 or by e-mail: consult@energy.spb.ru.
